Microsoft Dynamics 365
Implementation & Support
End-to-end Dynamics 365 implementation, migration, and support across Finance & Operations, Business Central, CRM, and more — delivered by a certified Microsoft Solutions Partner with 20+ years of regional experience.
One Platform.
Every Business Function.
Microsoft Dynamics 365 is a suite of intelligent business applications that connects finance, operations, sales, HR, and customer service in a single cloud platform. Unlike point solutions that create data silos, Dynamics 365 gives your entire organisation a shared, real-time view of the business.
As a certified Microsoft Solutions Partner, Zerone HiTech has implemented Dynamics 365 across enterprise and mid-market organisations in Qatar, UAE, India, Singapore, and beyond — across industries including Jewellery, Real Estate, Manufacturing, and Hospitality.
Get a Free ConsultationDynamics 365 Finance & Operations
The enterprise-grade ERP for large organisations that need unified finance, supply chain, manufacturing, and operations on a single platform. Zerone’s F&O practice covers the full implementation lifecycle — from discovery through go-live and post-live support.
Finance & SCM
General ledger, accounts payable/receivable, budgeting, cash flow management, inventory, warehouse, procurement, and production control. Real-time financial reporting with multi-currency and multi-entity support.
- General Ledger & Financial Reporting
- Accounts Payable & Receivable
- Inventory & Warehouse Management
- Procurement & Sourcing
- Production Control
Commerce
Omnichannel retail platform unifying in-store, eCommerce, and call centre operations. Includes built-in loyalty programmes, fraud protection, retail replenishment, and native eCommerce channel management.
- Point of Sale (POS) Management
- eCommerce Integration
- Customer Loyalty Programmes
- Retail Replenishment
- Call Centre Operations
Human Resources
Dedicated HR module handling employee records, leave management, benefits administration, payroll integration, and performance management. Often implemented alongside Finance & SCM for enterprise clients.
- Employee Records & Onboarding
- Leave & Absence Management
- Benefits Administration
- Performance Management
- Payroll Integration
Sales
The CRM module of the Dynamics 365 suite — manages the full sales pipeline, customer relationships, lead tracking, and forecasting. Gives sales teams a 360-degree account view with automated follow-ups and dashboards.
- Lead & Opportunity Management
- Sales Pipeline & Forecasting
- Customer 360 View
- Automated Follow-ups
- Performance Dashboards
Project Management
Project accounting and resource management handling project planning, cost tracking, time and expense entry, billing milestones, and team resource allocation. Suited to professional services and project-based businesses.
- Project Planning & Scheduling
- Cost & Budget Tracking
- Time & Expense Management
- Billing & Revenue Recognition
- Resource Allocation
Dynamics 365
Business Central
Cloud ERP built for growing mid-market businesses — connecting finance, sales, purchasing, inventory, and project management in one system. The most commonly implemented Dynamics product for SME-tier clients across the region.
Business Central is also the engine that powers LS Retail / LS Central — making it the go-to platform for retail and hospitality businesses that need integrated ERP and point-of-sale.
More Dynamics 365 Modules
Beyond F&O and Business Central, Zerone implements and supports the full Dynamics 365 suite for clients who need specialised capabilities.
Customer Service
Manages support cases, service level agreements, and agent workflows with full customer history across all channels.
Field Service
Scheduling, work orders, asset maintenance, and mobile field worker communication for businesses with on-site service contracts.
Marketing
Campaign management, lead nurturing, event management, and customer journey mapping that flows directly into the D365 Sales pipeline.
Dynamics 365 CRM
Standalone CRM connecting sales, service, and marketing teams with a unified customer data platform and AI-driven insights.
Learn more →Your D365 Implementation Partner
in the Middle East & Asia
Certified Microsoft Partner
Zerone HiTech is a certified Microsoft Solutions Partner with validated competencies in Dynamics 365 Finance & Operations and Business Central across multiple industry verticals.
Deep Regional Expertise
Headquartered in Doha with offices in Pune and Singapore, we understand the regulatory, cultural, and operational requirements of businesses across the GCC, South Asia, and South East Asia.
End-to-End Support
From discovery and design through go-live and beyond — our consultants stay engaged post-implementation with dedicated support, training, and continuous improvement programmes.
Ready to See Dynamics 365 In Action?
Book a free, personalised demo with a Zerone D365 consultant. We walk you through your exact use case — no slides, no generic demos.