Professional Services ERP —
Every Engagement. On Time. On Budget.
Project-based and managed services businesses need visibility across engagements, resources, and billing — from the first sales conversation to the final invoice. Zerone HiTech implements Microsoft Dynamics 365 for professional services organisations across the region.
Service Businesses Sell Time and Expertise — Managing Both Is Complex
Professional services organisations — consultancies, managed services providers, engineering firms, and project-based businesses — face a distinct set of operational challenges. Managing service agreements, tracking project costs and timesheets, controlling resource allocation, and maintaining customer satisfaction across multiple simultaneous engagements demands a connected platform.
Microsoft Dynamics 365 — From Sales Through Billing
Zerone HiTech implements Dynamics 365 Finance & Operations with Project Management and Accounting for professional services businesses — providing an integrated platform from initial sales through project delivery, invoicing, and financial reporting.
What We Implement
- Project contract and scope management
- Resource planning and utilisation tracking
- Timesheet and expense management
- Project cost accounting and budget control
- Milestone and time-and-materials billing
- Service agreement and SLA management
- Customer relationship management (CRM)
- Financial management and project profitability
- Power BI dashboards for utilisation and revenue
What Service Businesses Gain
- 360-degree view of every client engagement
- Real-time project profitability visibility
- Accurate billing from timesheet to invoice
- Resource utilisation optimisation
- Faster billing cycles and improved cash flow
- Connected sales and delivery teams on one platform
Deliver every engagement on time and on budget.
Book a demo — our consultants will show you how Dynamics 365 connects your sales, project delivery, and billing teams in a single integrated platform.