JEM — Jewellery Enterprise Management
A purpose-built ERP for jewellery enterprises. Developed by Zerone HiTech as a certified ISV solution on Microsoft Dynamics 365 Finance & Operations — covering manufacturing, retail, supply chain, finance, and HR in a single cloud platform.
Built for Jewellery. Built on Microsoft.
Generic ERP platforms were not designed for the jewellery industry. Managing high-value inventory by purity, cut, and configuration — tracking gold rates daily, managing production operations, handling consignment purchasing — these require a system that understands the business at its core.
JEM is Zerone HiTech’s Microsoft certified ISV solution, developed specifically for jewellery enterprises. It runs on Microsoft Dynamics 365 Finance & Operations and is certified by Microsoft — meaning every standard D365 capability is available alongside JEM’s jewellery-specific modules.
End-to-End Coverage Across Every Business Function
Jewellery Management
The core of JEM. Each piece recorded with full breakup — metal type, purity, weight, stone specifications, design code, BOM, and vendor mapping. SKU management at the ingredient level.
Manufacturing & Production
Five-step process: planning → design → prototype → costing → production. Karigar-wise stock tracking, operation-to-operation bag movement, in-process QA, dust and refinery management.
Financial Management
General ledger, AP/AR, fixed assets, budgeting, and dual trial balance — both metal value and monetary value — with full audit trails and multi-currency support.
Retail & POS
Integrated point-of-sale for single and multi-store operations. Promotion management, regional pricing, customer loyalty, and real-time inventory sync across all locations.
Supply Chain & Inventory
Purchase types by mode — fixed/unfixed, direct/consignment. Vendor agreement auto-mapping, RFID and barcoding, real-time stock valuation, and automated reordering.
Pricing & Rate Management
Daily gold rate capture from Kitco. Diamond rate upload by market trend. Automated sell price calculation on making charges, markups, and gross profit targets.
Sales & CRM
End-to-end sales order management across store, eCommerce, and wholesale channels. Customer purchase history, personalised interactions, and integrated Salesforce CRM support.
HR & Payroll
Employee records, attendance, leave management, and payroll — either via D365’s native HR module or extended with Zerone HCM for full GCC-localised HRMS capability.
Reporting & Business Intelligence
Role-based dashboards for CEO, CFO, production manager, and store manager. Native Power BI integration for real-time KPI visibility across all business functions.
Capabilities That Generic ERP Cannot Provide
The jewellery industry operates differently from every other sector. JEM is built around that reality — not adapted from a generic platform.
Deployed at Scale Across Leading Jewellery Enterprises
The Advantages of a Certified D365 F&O Solution
Microsoft Certified ISV
JEM is a certified Microsoft ISV solution. It meets Microsoft’s standards for security, performance, and integration — giving enterprise buyers the assurance of a vetted platform.
Native Ecosystem Integration
All standard D365 F&O modules are available alongside JEM. Connect seamlessly with Microsoft 365, Power BI, Power Apps, Power Automate, Teams, and Azure services.
Enterprise Scalability
D365 F&O is designed for large enterprises. As your business grows across locations, entities, and geographies, the platform scales without architectural constraints.
Microsoft-Grade Security
Hosted on Azure with enterprise data security, role-based access control, full audit trails, and compliance with international data protection standards.
Continuous Updates
Cloud deployment eliminates version management. Microsoft and Zerone updates are delivered continuously — your system is always on the current release.
Mobile & Device Ready
Access JEM from any device, anywhere. Mobile integration for warehouse and production floor operations, with real-time data sync across all touchpoints.
A Structured Path to Go-Live
JEM implementations are managed end-to-end by Zerone’s certified consultants. Typical enterprise deployment: 8–10 months.
Ready to See JEM in Your Context?
Our consultants will walk your team through JEM’s capabilities applied to your specific operation — manufacturing scale, retail footprint, and reporting requirements.