Privacy Policy

1. Who We Are

Zerone HiTech (Zerone Hi-Tech W.L.L.) is a Microsoft Solutions Partner providing ERP, HCM, and business technology solutions to enterprises across the Middle East, Africa, and South Asia. Our registered office is in Doha, Qatar, with offices in Pune (India) and Singapore.

This privacy policy applies to the Zerone HiTech website at zeronehitech.com and any related subdomains. It explains how we handle personal information collected through this website.

For any privacy-related questions, you may contact us at: info@zeronehitech.com

2. Information We Collect

We collect personal information only when you choose to provide it to us — primarily through the contact and demo request forms on this website. The types of information we may collect include:

• Full name
• Company name
• Business email address
• Phone number
• Which solution or service you are enquiring about
• Any message or information you choose to include

We also collect certain technical information automatically when you visit our website. This may include your IP address, browser type, pages visited, and the time and date of your visit. This information is collected in aggregate and is used only to understand how our website is being used so we can improve it.

We do not collect sensitive personal information (such as financial data, health data, or government identification numbers) through this website.

3. How We Use Your Information

We use the personal information you provide for the following purposes:

• To respond to your enquiry or demo request
• To provide you with information about our products and services that you have requested
• To schedule and coordinate a product demonstration
• To maintain a record of our correspondence with you
• To improve our website and the way we communicate with prospective clients

We will only use your information for the purpose for which it was collected. We do not use your personal information for automated decision-making or profiling.

If you have provided your contact details and would like to receive updates about our products or events, we may send you relevant communications. You may opt out of these at any time by contacting us directly.

4. Cookies

Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site and to improve your experience.

The types of cookies we use include:

• Functional cookies — essential for the website to operate correctly. These cannot be disabled.
• Analytics cookies — used to collect information about how visitors use the site, such as which pages are visited most often. This data is aggregated and anonymous. We may use tools such as Google Analytics for this purpose.

We do not use advertising or retargeting cookies on this website.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website. For more information about cookies, visit allaboutcookies.org.

We also use Google Tag Manager to manage tracking scripts on the website. No personal data is collected by Google Tag Manager itself.

5. Sharing Your Information

Zerone HiTech does not sell, trade, or rent your personal information to third parties.

We may share your information in the following limited circumstances:

• Service providers — we may use trusted third-party tools (such as form processing or email services) that handle data on our behalf. These providers are contractually required to keep your information confidential and may only use it to provide the service to us.
• Legal requirements — we may disclose your information if required to do so by law or in response to a valid request by a public authority.
• Business transfers — in the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction. We would notify you before your information is transferred and becomes subject to a different privacy policy.

We do not transfer your personal data to third parties for marketing purposes without your explicit consent.

6. How Long We Retain Your Data

We retain personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law.

Enquiry and contact form submissions are retained for a reasonable period to allow us to follow up and maintain a record of our business correspondence. If you would like your information removed at any time, please contact us at info@zeronehitech.com and we will action your request promptly.

Automatically collected technical data (such as website analytics) is retained in aggregated, anonymised form and does not identify individual visitors.

7. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights in relation to your personal information:

• Right of access — to request a copy of the personal information we hold about you
• Right to rectification — to request that we correct inaccurate or incomplete information
• Right to erasure — to request that we delete your personal information, subject to any legal obligations we may have to retain it
• Right to restrict processing — to request that we limit how we use your information in certain circumstances
• Right to object — to object to our use of your personal information for direct marketing purposes
• Right to data portability — to request that we provide your personal information in a structured, commonly used format

To exercise any of these rights, please contact us at info@zeronehitech.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

We will not discriminate against you for exercising any of your privacy rights.

8. Data Security

We take the security of your personal information seriously. We have implemented appropriate technical and organisational measures to protect the information we collect from unauthorised access, disclosure, alteration, or destruction.

Our website uses HTTPS encryption for all data transmitted between your browser and our servers. Contact form submissions are transmitted securely and are accessible only to authorised members of our team.

While we take all reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, and we encourage you to take appropriate steps to protect your own information online.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last updated” date at the top of this page.

We encourage you to review this page periodically to stay informed about how we handle your information. Continued use of our website following any changes constitutes your acceptance of the updated policy.

10. How to Contact Us

If you have any questions or concerns about this privacy policy or the way we handle your personal information, please contact us: