Migration & Upgradation

Your legacy Dynamics version
is running out of time.
We’ve done this before.

Microsoft has ended mainstream support for Dynamics AX, NAV, and older CRM versions. Zerone HiTech has implemented and supported all of them — which means we understand exactly what it takes to migrate your data, your code, and your people to Dynamics 365.

Discuss Your Migration Request a Demo First
We migrate from
Dynamics AX Dynamics NAV / Navision Dynamics CRM Dynamics 365
Full code, data, and configuration migration
Legacy platform expertise — AX, NAV, CRM
Structured cutover with rollback planning
Training and adoption built into every engagement
The Case for Acting Now

Mainstream Support Has Ended. The Cost of Staying Is Rising.

Microsoft has ended mainstream support for most legacy Dynamics versions. Without mainstream support, your system no longer receives regulatory updates, security patches, or functional improvements — and the risk of running business-critical operations on an unsupported platform grows with every passing month.

The migration conversation is not about whether to move — it is about when and how. Organisations that plan and execute the move on their own timeline, with a partner who understands both the old and new platform, have consistently better outcomes than those who are forced to act reactively.

Zerone HiTech’s long history with legacy Dynamics versions means we bring something most Dynamics 365 partners cannot — direct knowledge of the system you are leaving, not just the system you are moving to.

Risks of Staying on Legacy Dynamics
Security Exposure
No security patches after mainstream support ends — vulnerabilities remain unaddressed.
Compliance Risk
Regulatory updates — VAT, payroll, financial reporting — no longer delivered to unsupported versions.
Rising Support Costs
Extended support (where available) costs significantly more than mainstream support — and delivers less.
Talent Availability
Fewer consultants specialise in legacy platforms each year — making support harder to find and more expensive.
Migration Paths

From Your Current Platform to Dynamics 365

From
Dynamics AX
On-premise ERP · End of support
To
D365 Finance & Operations
AX’s direct cloud successor — same enterprise financial depth, modern architecture, continuous updates.
From
Dynamics NAV / Navision
On-premise ERP · End of support
To
Business Central
NAV’s direct cloud successor — all your familiar processes, on a modern platform with no infrastructure overhead.
From
Dynamics CRM
Legacy CRM · End of support
To
Dynamics 365 CRM
Full customer data migration, historical records preserved, AI-powered sales and service capabilities added.
Our Methodology

A Structured Migration — Not a Lift-and-Shift

Migrating to Dynamics 365 is not simply moving data from one system to another. It is an opportunity to clean, restructure, and improve what you migrate — so you arrive on the new platform with a better foundation than you left the old one with.

01
Assessment & Gap Analysis
A thorough assessment of your current platform — configurations, customisations, integrations, data volumes, and data quality. Gap analysis between your current state and Dynamics 365 standard functionality identifies what needs to be migrated, what can be retired, and what requires custom development.
Current state review Customisation inventory Data quality assessment Gap analysis report
02
Migration Strategy & Planning
A documented migration strategy — covering the sequencing of data migration, code upgrade approach, integration re-build plan, and cutover timeline. The plan is agreed and signed off by all stakeholders before any technical work begins.
Migration strategy Project plan Risk register Cutover timeline
03
Code Upgrade & Configuration
Legacy customisations and extensions are reviewed — migrated where they serve a genuine purpose, replaced with standard D365 functionality where it now covers the same need, and retired where they no longer add value. Configurations are rebuilt in the new platform to the correct standard.
Code migration Extension rebuild D365 configuration Integration rebuild
04
Data Migration & Cleansing
Data is extracted from the legacy system, cleansed, transformed to the D365 data model, and validated before import. Historical transactional data, open balances, master data, and configuration data are all migrated with integrity checks at every stage.
Data extraction Data cleansing Transformation mapping Validation reports
05
Testing — Functional & Cutover
Full functional test pass — every migrated process tested against agreed test scripts. Cutover testing validates the migration process end-to-end before the live cutover date. Issues are resolved in the test environment, not discovered during production cutover.
Functional test pass UAT Cutover test run Sign-off
06
Training & Change Management
Role-based training on the new platform — structured around what has changed from the legacy system and what is new. Users who understand both what changed and why are significantly more likely to adopt the new system effectively.
Role-based training Change guides User documentation Adoption support
07
Cutover & Post-Migration Support
Live cutover managed by Zerone consultants with a detailed cutover plan, rollback procedures in place, and a pre-go-live checklist completed. Post-migration support through the stabilisation period — the same team, not a handoff to a support function unfamiliar with your migration.
Pre-go-live checklist Managed cutover Rollback plan Hypercare support
What You Gain on Dynamics 365

More Than a Platform Upgrade — A Foundation for Growth

Continuous Updates

One version — always current. Microsoft delivers updates continuously to Dynamics 365, so there are no more major upgrade projects. You stay current automatically.

Cloud Infrastructure

No servers to manage, no on-premise infrastructure costs. Azure-hosted Dynamics 365 scales with your business without capital expenditure on hardware.

AI & Copilot

Microsoft Copilot, AI-powered analytics, and intelligent automation — capabilities that simply do not exist in legacy Dynamics versions and cannot be retrofitted.

Microsoft Ecosystem

Native integration with Microsoft 365, Teams, Power Platform, and Azure — the entire Microsoft stack working together without custom connectors or middleware.

Real-Time Intelligence

Power BI embedded across D365 — real-time dashboards, embedded analytics, and AI-driven insights available to every user without separate BI licences or data exports.

Global Capability

Multi-site, multi-country, multi-currency, multi-lingual — Dynamics 365 handles enterprise complexity at global scale, with localisation for regulatory requirements built in.

Migration & Upgradation Services

Let’s Assess Your Migration Path

Whether you are on Dynamics AX, NAV, or an older CRM version — our consultants will assess your current platform, your data, and your customisations, and give you an honest view of what your migration to Dynamics 365 involves.

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