JEM — Jewellery Enterprise Management
A purpose-built ERP for jewellery enterprises. Developed by Zerone HiTech as a certified ISV solution on Microsoft Dynamics 365 Finance & Operations — covering manufacturing, retail, supply chain, finance, and HR in a single cloud platform.
Built for Jewellery. Built on Microsoft.
Generic ERP platforms were not designed for the jewellery industry. Managing high-value inventory by purity, cut, and configuration — tracking gold rates daily, managing production operations, handling consignment purchasing — these require a system that understands the business at its core.
JEM is Zerone HiTech’s Microsoft certified ISV solution, developed specifically for jewellery enterprises. It runs on Microsoft Dynamics 365 Finance & Operations and is certified by Microsoft — meaning every standard D365 capability is available alongside JEM’s jewellery-specific modules.
End-to-End Coverage Across Every Business Function
Jewellery Management
The core of JEM. Each piece recorded with full breakup — metal type, purity, weight, stone specifications, design code, BOM, and vendor mapping. SKU management at the ingredient level.
Manufacturing & Production
Five-step process: planning → design → prototype → costing → production. Karigar-wise stock tracking, operation-to-operation bag movement, in-process QA, dust and refinery management.
Financial Management
General ledger, AP/AR, fixed assets, budgeting, and dual trial balance — both metal value and monetary value — with full audit trails and multi-currency support.
Retail & POS
Integrated point-of-sale for single and multi-store operations. Promotion management, regional pricing, customer loyalty, and real-time inventory sync across all locations.
Supply Chain & Inventory
Purchase types by mode — fixed/unfixed, direct/consignment. Vendor agreement auto-mapping, RFID and barcoding, real-time stock valuation, and automated reordering.
Pricing & Rate Management
Daily gold rate capture from Kitco. Diamond rate upload by market trend. Automated sell price calculation on making charges, markups, and gross profit targets.
Sales & CRM
End-to-end sales order management across store, eCommerce, and wholesale channels. Customer purchase history, personalised interactions, and integrated Salesforce CRM support.
HR & Payroll
Employee records, attendance, leave management, and payroll — either via D365’s native HR module or extended with Zerone HCM for full GCC-localised HRMS capability.
Reporting & Business Intelligence
Role-based dashboards for CEO, CFO, production manager, and store manager. Native Power BI integration for real-time KPI visibility across all business functions.
Capabilities That Generic ERP Cannot Provide
The jewellery industry operates differently from every other sector. JEM is built around that reality — not adapted from a generic platform.
Deployed at Scale Across Leading Jewellery Enterprises
The Advantages of a Certified D365 F&O Solution
Microsoft Certified ISV
JEM is a certified Microsoft ISV solution. It meets Microsoft’s standards for security, performance, and integration — giving enterprise buyers the assurance of a vetted platform.
Native Ecosystem Integration
All standard D365 F&O modules are available alongside JEM. Connect seamlessly with Microsoft 365, Power BI, Power Apps, Power Automate, Teams, and Azure services.
Enterprise Scalability
D365 F&O is designed for large enterprises. As your business grows across locations, entities, and geographies, the platform scales without architectural constraints.
Microsoft-Grade Security
Hosted on Azure with enterprise data security, role-based access control, full audit trails, and compliance with international data protection standards.
Continuous Updates
Cloud deployment eliminates version management. Microsoft and Zerone updates are delivered continuously — your system is always on the current release.
Mobile & Device Ready
Access JEM from any device, anywhere. Mobile integration for warehouse and production floor operations, with real-time data sync across all touchpoints.
A Structured Path to Go-Live
JEM implementations are managed end-to-end by Zerone’s certified consultants — from discovery through go-live and ongoing support, with scope and timeline confirmed for your specific business.
Ready to See JEM in Your Context?
Our consultants will walk your team through JEM’s capabilities applied to your specific operation — manufacturing scale, retail footprint, and reporting requirements.