In this era of digitization, businesses have to quickly adapt to technological developments in order to stay relevant. Microsoft Dynamics 365 CRM is one of the best solutions for today’s businesses to achieve the same. The CRM improves cross-organizational efficiency, provides in-depth insight, and automates repetitive activities to enhance profitability and growth for all types of businesses.
If you have a business in Qatar, the practical business intelligence provided by the CRM in real-time empowers your organization to achieve better capabilities and productivity levels. Dynamics 365 also incorporates powerful tools for corporate strategy management and getting deeper insight as regards customer engagement at a competitive price. Having said that here are a few reasons as to why switching to Dynamics 365 CRM makes sense for businesses:
#1: Deeper and Better Understanding
The CRM solution leverages Power BI’s capabilities to enable businesses to function in line with their key performance indicators. It also allows you to install connectors that link data with Power BI and achieve the ability to use the CRM’s specific BI dashboards. This makes it a more comprehensive and effective tool for collecting information in a single window without the need to shift from one software to another.
#2: Data Integration
It is good to have a comprehensive CRM solution, but what is unique about Dynamics 365 CRM is that it allows you to link it with your ERP software. The integration of data sources is not only arduous but also expensive. However, this CRM makes the process seamless and saves money and effort.
#3: A Worthwhile Investment
Dynamics 365 CRM may cost you a little more than Dynamics CRM, but the team member licenses offered would allow them to view files without any edit authorization. The data that team members can view include account, activity, and contact information; and relevant notes. The professional license which enables complete access can be utilized by sales and customer service teams.
#4: Dynamics 365 CRM Boosts Performance
The crux of the performance of Dynamics 365 CRM is integration. Further, the latest version does not require you to use a plug-in. It can be directly accessed from the cloud. Moreover, the embedded AI application provides you with recommendations to enhance your product or service offerings to your end-customers.
#5: High Degree of Flexibility
It is the flexibility that Dynamics 365 CRM offers that makes it stand out amidst its competitors. The applications’ architecture makes it easy for you to link it with any existing business solution. This is what makes this CRM solution for businesses a great tool for carrying out organizational functions a smooth affair.
In conclusion, Dynamics 365 enables proactive decision making and accelerates business results.
Zerone HiTech has been at the forefront of ERP and Dynamics 365 CRM implementation for businesses in Qatar. The leading systems integration company has helped many organizations in deploying or migrating to Microsoft Dynamics 365 CRM and achieving their business goals. As Microsoft Gold Partner in Qatar, the company has proven expertise in implementing software solutions for organizations of all sizes.